IT Solution for Small and Meduim Businesses

A Melbourne based company comprising of talented staff with decades of service to the information technology industry.From server and desktop deployment, systems support and integration to business strategy consultancy,

We can complement your IT team, or we can be your IT team.
Whatever your size and wherever you are in the Australia, let Macpro support all your
servers, desktops, networks, hardware and software, and build your ideal IT
service from any or all of these elements:

Onsite Hardware Support

Our highly skilled field engineers are based all over the Melbourne,
meaning we can provide a local response to solve your IT problems wherever you
may be – in no time at all.

Remote and On-site Software Support Program(SSP)

Our highly trained helpdesk team resolve unlimited support calls,
under our Software Support Program(SSP) responding within contracted SLAs and fixing issues
through telephone support, remote system access and onsite visit.

Customer Care Program(CCP)

Regular CCP engineer visits keep your
systems healthy and allow your users to raise issues directly with an expert.
Macpro’s solution monitors and maintains your systems remotely, carrying out
important administration tasks and alerting our helpdesk to issues that we can
resolve before you even know about them. Macpro can
do more than you could ever think possible…

IT Partner

You don’t have an IT department?  Don’t worry.  We do
everything.  Let us manage and support your entire organisation,
proactively and reactively, including monitoring and managing your backups and
network infrastructure.  You’ll have your own outsourced “IT Manager” to turn to
for advice and support, who can even represent your business IT at Board level
should you need it.